CONTACT US

Phone: +81 (0) 136 23 2603

Email: reservations@kimamaya.com

Address: 170-248 Yamada, Kutchan-cho, Abuta-gun, Hokkaido, Japan

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CONCIERGE

A HELPING HAND IS THERE WHEN YOU MOST NEED IT (AND NOT WHEN YOU DON’T).

Not all of us have been to hospitality school, but we all love what we do, and we do care. Kimamaya is all about personal service.

We take care of all the smallest details to ensure you have a perfect stay. From the bookings of restaurants, transfers, ski lessons and ski passes, to dishing out onsen do’s and don’ts. And not the least, being on hand for all of our guests daily requirements – from dropoffs to the ski slopes, sharing a glass of our house wine from the owners family vineyard, or passing on the relentlessly positive snow forecasts. Our snow expert, Osaka-san, even builds igloos for the kids in our backyard!

In the summer, we will tailor escapades for you and your family, whether it’s a hike on Mount Yotei, a visit to a local farm or cheese makers, or a y shing expedition in the Shiribetsu river.